Epson Insights

FAQs: Epson Document Scanners for State & Local Government

EpsonJune 5, 2024

As busy state and local governments constantly strive to do more for their citizens, technology plays an increasingly important role. Here are some frequently asked questions about how Epson scanners facilitate this by offering solutions engineered for fast, reliable document scanning that digitize paperwork efficiently.

How do Epson scanners improve efficiency in state and local government offices?

Epson scanners enable governments to centralize data, enhance productivity, and safeguard important historical and personal documents when used within a well-designed document management system or workflow.

Digitizing documents with a high-quality scanner reduces the need for physical storage space and minimizes the time and resources spent on manual document handling. This leads to significant cost savings in terms of both labor and materials, while allowing government employees to focus on more critical tasks rather than manual paperwork.

What types of documents can be scanned using Epson scanners?

Thanks to the versatility of Epson scanners, state and local governments can use them to scan a variety of documents critical to their everyday operations. These include everything from birth and death certificates to tax and driving records — even photographs and historical documents that need to be archived.

The nature of these documents, some of which may be old and worn, calls for high-quality scanning. Epson scanners feature high-resolution capabilities, advanced scanning technologies such as Digital ICE for dust and scratch removal, and high dynamic range for capturing details in both shadows and highlights. Models like the Epson Perfection V850 are known for their optical resolution up to 6400 DPI1 and 48-bit color-depth, which allows for the capture of subtle detail.

What state and municipal government tasks can Epson scanners help with?

Epson scanners are fast, engineered for reliability, and can handle large volumes of documents (select models can scan up to 90 pages per minute2). This makes them perfect for a common government task: election management. These scanners help ensure that election processes, such as voter registration, are completed quickly and accurately, helping to reduce wait times and improving overall efficiency.

In Utah County, for example, the installation of an Epson DS-970 color duplex document scanner significantly improved the efficiency of processing voter registrations, reducing the time taken from hours to seconds. This meant it could process a week’s worth of voter registrations in minutes. A key improvement over the County’s previous scanner was that the Epson unit worked fast and flawlessly, with no jams or unscheduled equipment restarts. (Read the full case study.)



How do Epson scanners help small government offices with limited staff?

Epson scanners allow staff to scan large volumes of documents quickly and efficiently, freeing up time for other tasks. That’s important for small government teams like the City of Escalon, CA, which relies on seven people to serve 7,500 residents. Its workers use Epson DS-530 color duplex scanners to capture 35 pages per minute.2 These devices can handle different types and sizes of documents simultaneously, sorting various sizes and skipping blank pages. This all saves time for busy municipal workers.

Are Epson scanners compatible with our existing government systems?

Most Epson business canners come with standard TWAIN and ISIS drivers3, making them compatible with a wide variety of software applications. They are also compatible with various operating systems such as iOS, macOS, Android OS and Windows, which opens up some interesting productivity opportunities. For example, government workers can scan documents to smartphones4, tablets4, or even the cloud4 from a desktop or Epson’s Smart Panel app.5

What types of Epson scanners are available for government use?

Epson offers a range of award-winning scanners including mobile scanners for flexibility, desktop scanners for high-speed and dependable scanning, and flatbed scanners for versatile scanning of photos, fragile documents, and passports. There’s an Epson scanner for a wide variety of government needs, from busy voter registration workers to rural planning departments that might only scan a few documents each week.

What administration options are available for government agencies using Epson scanners?

Epson provides tools for remote device monitoring and firmware updates, including a powerful device management solution through Epson Device Admin, which can discover and configure up to 2,000 devices on a government network.6 This helps ensure that government agencies can maintain their scanners efficiently and minimize downtime.

For more information, visit Scanners for Government or view our eBook outlining how Epson document scanners help improve efficiency in government environments.


  1. Optical resolution is the maximum scan resolution of the CCD elements, using the definition of ISO 14473. 
  2. Based on letter-sized scans at 300 dpi in Black-and-White, Grayscale or Color Mode.
  3. On select models
  4. Wirelessly scan to smartphones or tablets (Android™/iOS® devices) via the Epson Smart Panel app; download required. Data usage fees may apply. Wirelessly scan to the cloud, PCs or Macs with Epson ScanSmart software, installed on the connected Windows® PC or Mac®. Internet connection is required.
  5. Available on select models. Requires Epson Smart Panel App download. Data usage fees may apply.
  6. May require network configuration or connection via ED USB agent, please see the EDA Application documentation.

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