These days, consumers don't just expect quick and easy transactions. They expect interactions with companies to be symbiotic—seamlessly adapting to their needs and preferences. Over the past few years consumer habits have changed rapidly, upending the traditional ways of doing business. With this in mind, it might be time to ask: Is your POS optimized for the future? Take the quick quiz below to see if your POS is equipped to handle future business needs.
- How quickly can you access your store sales data whether transactions occur online or in store?
- Real-Time—regardless of location, sales data is readily availableAre you living in the future already? This omnichannel experience is key to the future of your business.
- 1 Day—need to wait at least 24hrs for data to be availableThis is something you should look into. You want to recognize your customers' preferences and keeping track of their purchases in different channels is crucial.
- 1 Month—it's more of a manual process than it should beYou should start updating your POS to continue serving your customers.
- Does your POS offer multiple options for connectivity? (e.g. USB, ethernet, Bluetooth, NFC)
- YesThat's great! With the rate at which technology is changing, you will most likely need to have more than one option in the future.
- NoThis is something you should look into. Having only one option may limit the ability to serve your customers in the future.
- Do you have the infrastructure to support mPOS in the future?
- My infrastructure supports wired and wireless networking capabilities which allow me to use a variety of smart devices over the network.You're way ahead of the curve.
- My infrastructure supports wired networking capabilities only.That's a start. But you may need more than a wired network infrastructure to support wireless mPOS applications in the future.
- We haven’t looked into this yetTime to start assessing your infrastructure needs.
- Can you use your POS to access data and use it in a meaningful way?
- Yes, we have ready access to analytics and use it to make business decisions.Fantastic work, your customers will be delighted.
- We can access POS data, but we don't know how to use it.Some action is better than none at all.
- We don't have access to POS dataYou're missing a great opportunity—let's figure out a plan to get you the data you need when you need it.
- Is your POS secure?
- Yes—we regularly update software to comply with new regulations and new threatsIt's clear you're serious about security—nice work.
- Sort of—employees need to login with a special codeYou're taking the right steps, but it's important to ensure your system is secure from every angle.
- We're working on itSafeguarding your business and your data is vital to success. Protect your hard work and make security a priority.
