Noble, an on-premise experience platform that streamlines food-and-beverage operations for venues, has adopted the Epson TM-m30 and TM-T20II POS receipt printers to further enhance the in-venue guest ordering and payment experience, according to a press release.
The printers are part of the Noble Kit—an iPad and receipt printer designed to fit seamlessly into the venue operations staff’s workflow.
Noble’s omnichannel ordering services are tailored to a variety of venues, including arenas, bars, bowling alleys and casinos, and enable patrons to pre-order or schedule delivery for their items. This capability removes the inconvenience of having to wait in long lines while anxiously checking the clock. Consumers can order bar and concession items, such as cocktails or hot dogs, by text, app or though Noble’s website. They can then choose their desired pick up or delivery locations, and pay and tip via Venmo or credit card.
The Epson TM-m30 and TM-T20II receipt printers print the order information at the concession stand, bar or kitchen. The chit printed includes the proper order information for fulfillment.
“Delivering satisfying user experiences for both guests and venues is our top priority so we look for partners that can help us realize that and can scale with us as needed,” Matt Draper, Noble COO, said in the release. “Our partnership sets venues up with a streamlined platform to manage food and drink orders helping them increase concession efficiency and sales.”
Epson’s TM-m30 and TM-T20II printers are used at all of Noble’s customer sites, including Spectrum Concessions, Boch Center in Boston and Long Center in Austin.