The Future of Work is now. In addition to traditional factories, offices, shops, and classrooms, we’re collaborating in new hybrid spaces. Automation and artificial intelligence are expanding the limits of the possible. We’re focused on enabling greater productivity and enhancing human skills and potential. All of this is happening in ways that are more equitable and sustainable than ever before.
Technology is changing the game when it comes to collaboration and communication. We’re rethinking what it means to be in the office, as work can now happen when and where people are the most creative and productive.
Telepresence
workers are no longer “in” or “not in,” but can be present physically, virtually or a combination of both.Flexibility
is now table stakes in modern workplace design. Employers must be agile and ready to tackle unexpected changes wherever they arise from.Collaboration
teams can choose the channels that work best for them, whether that’s email, videoconferencing, Slack, or old-fashioned in-person conversation.Online learning is here to stay, but it won’t always involve attempts to replicate the traditional classroom on video conference. Districts and institutions are investing in technologies that enable key aspects of educational experience (at-home repetition enhances mastery of memorized concepts, for instance) while making use of relationship-based instruction to encourage creativity and discussion.
Redesigning learning spaces
support for remote learners and greater mobility is being built right into the latest classroom designs.Blended learning
draws together what’s best about online education, multimedia content consumption and face-to-face instruction to improve access and encourage achievement.Individualization
is enabled by technologies that support self-paced progress through custom-designed curricula rather than one-size-fits-all learning objectives.Industry 4.0 is revolutionizing how humans collaborate with machines to produce goods. Smarter, safer factories can more efficiently meet the needs of today’s consumers. And as manufacturers turn to advanced technologies to increase visibility into their operations, they’re also making workers’ jobs easier and more rewarding.
Automation
is poised to revolutionize manufacturing the world over. From smart robots on the factory floor to digital twins, automated systems are taking over the repetitive tasks in production processes that are too dangerous or repetitive for humans.Predictive maintenance
is exponentially increasing uptime rates while extending equipment life cycles, reducing costs and eliminating safety hazards.Augmented reality
is making it possible to guide workers through complex tasks, and train people on-site. It’s helping humans solve complex problems and enabling them to access the right data and information whenever and wherever they need it.Driven by advances in mobile technology and the always-on model of e-commerce, today’s shoppers are smart shoppers with expectations of seamless, effortless experiences across their devices of choice. Retailers that adopt new technologies to better understand their customers’ needs will be equipped to quickly meet shifting demands.
Omnichannel convergence
is blurring the boundaries between physical and digital retail. Pure-play digital retailers are opening brick-and-mortar stores to capitalize on in-person experiences, while traditional retailers continue to step up their e-commerce game.The endless aisle
is enabling customers to browse for products on an in-store kiosk and have those that are currently out of stock shipped straight to their homes. It’s expanding the traditional boundaries of the store shelf.Personalization
is the name of the game as retailers strive to deliver rich experiences based on their customers’ in-store and online preferences, and leverage AI to suggest items that they need – before they even realize that they need them.Now more than ever hotels, restaurants and tourist destinations are turning to advanced technologies to provide their guests with extraordinary experiences. From point of sale to poolside and beyond, travelers can enjoy effortless ordering, immediate access to information and high-touch services, and immersive events. While guests look to be more in control of their travel experiences, their expectations for exceptional service will only continue to grow.
Ultra-convenient ordering, check-in and checkout
with tablet and mobile POS stations and multi-function kiosks can meet a wide range of guest needs in just one place. On-the-go travelers won’t miss a beat with mobile-enabled experiences that make shopping, dining and relaxing as effortless as a tap or swipe.Innovative display technologies
are transforming entertainment events, meetings, conferences and information-sharing into the art of the possible. Offering exceptional brightness, clarity and advanced digital image processing, digital signage helps engage guests with dynamic storytelling, making every visit a one-of-a-kind experience.Personalization
makes it possible to meet guests’ needs before they even become aware that they have them. With interactive wayfinding guides and recommendations, it’s easier than ever for guests to find the amenities that will delight them, order meals that suit their palates and enjoy making memories that’ll last a lifetime.The Epson vision for the future of work is in creating a new connected age of people, things and information with efficient, compact and precision technologies.
