For Towner County Medical Center in rural North Dakota, an aging laser printer fleet was generating 30 IT service tickets a week — disrupting Epic EMR workflows and putting patient documentation at risk.
By switching to Epson business inkjet printers, the hospital achieved near-zero downtime, fewer service calls, and seamless Epic integration across all departments.
“Consistency and reliability are no longer concerns.
In healthcare, that reliability matters.”
— Jace Peterson, CIO, Towner County Medical Center
For this rural hospital, it wasn’t just an IT upgrade — it was a quality-of-care improvement.
